Repair it yourself
If the work is manageable and safe, suitable parts, tools and repair instructions can help. Before checking mains-powered devices: switch them off and unplug them.
Device broken or part needed? Find spare parts and the right repair option.
Your device has stopped working, a refrigerator shelf is broken, or you need an accessory but don’t know its exact name? Photograph the rating plate or enter your model. Describe the fault or the part you’re looking for—FixNavi researches possible causes, suitable spare parts, suppliers and repair options.
Analyse a device or spare partFind spare parts—with or without knowing the fault
You don’t need to know what caused a fault to use FixNavi. A specific request for a part is enough: you might want to find a replacement battery, replace a broken casing part or buy a replacement lower door shelf for your refrigerator. Give your model and describe the part as precisely as possible, including where it is located on the device.
Identify spare parts by model number
The brand name alone is often not enough to identify a part. Enter the complete model designation, including any suffixes. FixNavi connects these device details with your request and researches which parts may suit your variant and where they are offered.
Search for spare parts using the rating plate
Don’t know the exact name of your device? Upload a legible photo of the rating plate. FixNavi uses the device details as a starting point for its research. Then check that the identified designation is correct—especially individual letters, numbers and model suffixes.
Particularly useful for hard-to-identify parts
A broken plastic part is easy to describe, but it isn’t always easy to find under its correct name. FixNavi brings together the model information and your description, then researches device information, possible parts and suppliers. This gives you useful leads for your next search instead of leaving you to compare offers that merely look similar.
Before buying, check the complete model, part number, installation position and package contents. A retailer link alone confirms neither fit nor current availability. The guide Check the spare part number: avoid buying the wrong part can help.
Understand the fault. Assess whether repair makes sense.
If you want to repair your device but the cause is unclear, FixNavi combines your fault description with the model or rating plate details and researched sources.
Identify the problem
What isn’t working, when did the fault start, and what have you already observed or checked? This information helps narrow down possible causes and affected components.
Assess the repair
Consider the work involved, safety, spare parts and cost-effectiveness together to see which repair option seems sensible.
Choose the next step
You’ll get a basis for deciding whether to continue yourself, prepare for a service professional or consider replacing the device.
What makes sense now?
Prepare for a service professional
Work involving safety risks or requiring specialist knowledge—such as mains voltage, battery cells or refrigerant circuits—should be handled by qualified professionals. The model, fault description and potentially affected components can help you prepare your enquiry.
Replace it if repair doesn’t make sense
If component costs, effort or risk are disproportionate, FixNavi will make that limitation clear too.
Repair information by device
Explore real repair cases, possible spare parts for household appliances and assessments of repairability—as well as for computers, smartphones and tools.
From the FixNavi knowledge base
Real faults—practical insights
From the FixNavi knowledge base: public, anonymised cases with model information and an assessment of the repair options.
Apple iPhone 11
Apple iPhone 11: The battery needs charging several times a day
Check your iPhone 11 battery health and app power use. Find out which replacement battery fits A2111, A2221, or A2223 and what DIY involves.
Samsung Galaxy A54 5G
Samsung Galaxy A54 5G: Display damaged after a drop
Find a suitable replacement display for the Samsung Galaxy A54 5G. Compare framed and frameless versions and learn what to consider when replacing it.
Dyson DC23
Dyson DC23: Brush bar turns stiffly
Check for possible blockages safely and identify the cleaner head type before ordering spare parts.
Dawlance 9170
Dawlance 9170: Power cord needs replacing
Find out how to arrange a safe replacement and have the correct cord checked against the complete model number.
Samsung SCX-4021S
Samsung SCX-4021S: Printer won’t print
Check error messages, paper, connections and the print queue with a few simple checks.
Bloody S98
Bloody S98: None of the keyboard keys respond
Check the connection, USB port and cable, and test the keyboard on another computer.
Model or rating plate
Enter the model or photograph the rating plate to start device-specific research.
Fault and request
Describe the fault or the part you’re looking for, and choose your search region.
Research and assessment
FixNavi researches device information, possible parts and suppliers, and helps you assess the next step.
Frequently asked questions about finding spare parts
Can I search for a part without knowing the fault?
Yes. Describe the part you’re looking for and where it is located on the device. Together with the model information, this provides a starting point for the research.
What if I only know the brand?
Use a photo of the rating plate. The guide Find the rating plate and model number can help you locate the information you need.
Can I buy the part directly from FixNavi?
FixNavi isn’t a spare-parts shop. The analysis researches possible parts and suppliers. Check fit and current availability with the seller before buying.
Original, OEM or compatible—which one fits my device?
What matters is verified compatibility and the specific offer. The following guide can help you understand part descriptions, package contents and possible differences.
Make an informed repair decision
Identify your device, check the part and choose a suitable repair route.
Find your model number and rating plate
Find the model number, distinguish it from a serial or part number and take a readable label photo for appliances, phones and power tools.
Check a spare part number before you buy
Check the model suffix, component position, part number and included items. Learn why finding your device does not prove that a replacement part fits.
Genuine, OEM or compatible: compare spare parts
Understand part labels and compare traceable origin, condition, package contents and possible functional differences before choosing a replacement.
When should a professional handle the repair?
Recognise DIY limits around electricity, batteries, heat and pressure. Prepare the model, symptoms and questions needed for a useful repair estimate.
FixNavi
Give your device a second chance.
Photograph the rating plate or enter the model, describe the fault or the part you’re looking for—and find out which next step is worthwhile.